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    Bug? For some reason, every time I click confirm on a mini question, it brings me to the bottom of the page

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    • debbieD
      debbie ADMIN M0★ M1 M5 @Tylenol
      last edited by

      @CoherentMango Thank you to everyone for the helpful info!! I did write to Thinkific a long time ago, and they said that they couldn't see this issue. Please keep me posted on when/if this bug arises again. 🙂

      1 Reply Last reply Reply Quote 1
      • divinedolphinD
        divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
        last edited by

        Is it possible to send a video on this forum? I made a screen recording of this bug but I don't know how to post it.

        👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

        debbieD amiabletigerA 2 Replies Last reply Reply Quote 2
        • debbieD
          debbie ADMIN M0★ M1 M5 @divinedolphin
          last edited by debbie

          @divinedolphin Thank you for taking the time to make a video! 🙂 It seems that the "upload file" permission is disabled for our forum, so that probably means that it's not possible to upload or embed a video clip. I suppose the only way to include the video would be to upload it to Youtube and link to it from there. I'm not sure what the reason is for the no-upload policy, whether it's due to server space limit or something else. I'm sorry for the inconvenience!

          From reading the posts, it looks like you have experienced this bug on Chrome, but this bug doesn't seem to occur on Firefox or Safari, is that right?

          1 Reply Last reply Reply Quote 2
          • amiabletigerA
            amiabletiger M0★ M1 M2★ M3★ M4 @divinedolphin
            last edited by

            @divinedolphin Or maybe you could upload it as a Google Drive link? 😊

            debbieD 1 Reply Last reply Reply Quote 3
            • debbieD
              debbie ADMIN M0★ M1 M5 @amiabletiger
              last edited by

              @amiabletiger I didn't think of that! That's possible too, as long as there are no privacy issues involved. 🙂

              1 Reply Last reply Reply Quote 3
              • divinedolphinD
                divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
                last edited by

                https://drive.google.com/file/d/1nOU5RRHfoZVtLGQdmpMhFmSW_8HLzksb/view?usp=sharing

                👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                debbieD 1 Reply Last reply Reply Quote 3
                • debbieD
                  debbie ADMIN M0★ M1 M5 @divinedolphin
                  last edited by

                  @divinedolphin Thank you so much! Is it okay if I share this link with Thinkific customer support? This might really help to troubleshoot the problem! 🙂

                  1 Reply Last reply Reply Quote 3
                  • divinedolphinD
                    divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
                    last edited by

                    Sure! Just that there's a bit of a spoiler for Prof. Loh's course. 🙂

                    👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                    debbieD 1 Reply Last reply Reply Quote 3
                    • debbieD
                      debbie ADMIN M0★ M1 M5 @divinedolphin
                      last edited by debbie

                      @divinedolphin Thinkific Support said this:

                      "I tried this on my browser (Chrome), and it worked just fine! I did not have to physically scroll up.

                      This may be browser related and can often be resolved with a quick cache clear. Can you try clearing your cache, cookies and browser history, then restart the browser?

                      If it still continues, can you also try the following?
                      Browser Troubleshooting

                      I hope this helps. Please don't hesitate to let us know if you have any other questions. Have a great day!"


                      I'll keep thinking about this; for now, I'm not sure what the source of the problem could be. Thanks again for all of your help!

                      divinedolphinD 1 Reply Last reply Reply Quote 3
                      • divinedolphinD
                        divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★ @debbie
                        last edited by

                        @debbie I cleared my cache and restarted Chrome, but it still isn't fixed. Incognito windows and Microsoft Edge have the same problem. Could it (Edge having the problem) be because Edge is synced with Chrome? Also, sometimes when I do the mini question correctly and click the Confirm and Next button, it tells me that I got it wrong. \(\text{\tiny {Hi!}}\)

                        👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                        debbieD 1 Reply Last reply Reply Quote 3
                        • debbieD
                          debbie ADMIN M0★ M1 M5 @divinedolphin
                          last edited by

                          @divinedolphin Oh dear! I will let Thinkific know that you tried clearing the cache and that it didn't work. As for the mini-questions giving the wrong answer response, would you mind telling me which lessons you're referring to? This might be a bug that is on our end. 🙂 Thank you so much for all of your help; it is really appreciated!

                          divinedolphinD 1 Reply Last reply Reply Quote 2
                          • divinedolphinD
                            divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★ @debbie
                            last edited by

                            @debbie It only happens once in a while, at most ten times since I started these courses, and I think it happens randomly. It's usually perfectly fine if I click View Again (and do the mini question again).

                            👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                            debbieD 1 Reply Last reply Reply Quote 3
                            • debbieD
                              debbie ADMIN M0★ M1 M5 @divinedolphin
                              last edited by

                              @divinedolphin Oh, that's very strange! 🙂 I'm very sorry for the inconvenience, and I really appreciate you keeping track of all the bugs for us. It is so helpful! 🙂 I will save this to my list of things to troubleshoot. 👍

                              1 Reply Last reply Reply Quote 3
                              • The Blade DancerT
                                The Blade Dancer M0★ M1★ M2★ M3★ M4 M5
                                last edited by

                                Bugs are actually very hard to replicate and often once you do it it doesn't come back again

                                The Blade Dancer
                                League of Legends, Valorant: Harlem Charades (#NA1)
                                Discord: Change nickname if gay#7585

                                debbieD 1 Reply Last reply Reply Quote 4
                                • debbieD
                                  debbie ADMIN M0★ M1 M5 @The Blade Dancer
                                  last edited by

                                  @The-Blade-Dancer Like that aft-repeated phrase.... "Turn it off and on again..." 🙂

                                  1 Reply Last reply Reply Quote 3
                                  • The Blade DancerT
                                    The Blade Dancer M0★ M1★ M2★ M3★ M4 M5
                                    last edited by

                                    Oh wait I know what he's talking about it happens for me too pretty sure it's just a part of the system

                                    The Blade Dancer
                                    League of Legends, Valorant: Harlem Charades (#NA1)
                                    Discord: Change nickname if gay#7585

                                    1 Reply Last reply Reply Quote 3
                                    • The Blade DancerT
                                      The Blade Dancer M0★ M1★ M2★ M3★ M4 M5
                                      last edited by

                                      not a bug

                                      The Blade Dancer
                                      League of Legends, Valorant: Harlem Charades (#NA1)
                                      Discord: Change nickname if gay#7585

                                      debbieD 1 Reply Last reply Reply Quote 3
                                      • debbieD
                                        debbie ADMIN M0★ M1 M5 @The Blade Dancer
                                        last edited by

                                        @The-Blade-Dancer That's interesting, would you mind explaining what makes it happen?

                                        1 Reply Last reply Reply Quote 2
                                        • The Blade DancerT
                                          The Blade Dancer M0★ M1★ M2★ M3★ M4 M5
                                          last edited by The Blade Dancer

                                          Clicking the confirm button.

                                          The Blade Dancer
                                          League of Legends, Valorant: Harlem Charades (#NA1)
                                          Discord: Change nickname if gay#7585

                                          1 Reply Last reply Reply Quote 2
                                          • The Blade DancerT
                                            The Blade Dancer M0★ M1★ M2★ M3★ M4 M5
                                            last edited by

                                            I often scroll up the second I click confirm and nothing happens

                                            The Blade Dancer
                                            League of Legends, Valorant: Harlem Charades (#NA1)
                                            Discord: Change nickname if gay#7585

                                            1 Reply Last reply Reply Quote 3

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