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Bug? For some reason, every time I click confirm on a mini question, it brings me to the bottom of the page

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  • D
    divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
    last edited by debbie Sep 5, 2020, 10:00 PM Aug 2, 2020, 3:11 PM

    Module 3 Day 10 Your Turn Part 4

    For some reason, every time I click confirm on a mini question, it brings me to the bottom of the page, and I have to scroll up past the explanation to see if I got it correct.

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    S 1 Reply Last reply Aug 2, 2020, 4:44 PM Reply Quote 3
    • S
      sqwishy M2 M3 M4★ @divinedolphin
      last edited by Aug 2, 2020, 4:44 PM

      @divinedolphin It's the same for me...

      D 1 Reply Last reply Aug 2, 2020, 6:06 PM Reply Quote 2
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        debbie ADMIN M0★ M1 M5 @sqwishy
        last edited by Aug 2, 2020, 6:06 PM

        @sqwishy Oh dear! Hmm, it doesn't seem to happen for me. Would you mind telling us what browser you're using? Does this happen throughout all of the Module 3 course? Do you know if this happens with other Modules, too?

        Thanks so much for your help! 🙂

        1 Reply Last reply Reply Quote 1
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          amiabletiger M0★ M1 M2★ M3★ M4
          last edited by Aug 2, 2020, 7:37 PM

          @divinedolphin @sqwishy @debbie Oh yeah! I realized that too! I'm on module 2 btw, and using google's safari...

          1 Reply Last reply Reply Quote 2
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            divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
            last edited by Aug 2, 2020, 11:33 PM

            I use Google Chrome, and it happens in Modules 1, 2, 3, and 5(I think). Also, it's been going on for a while (2 weeks?), I was just too lazy to post about it.

            👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

            D 1 Reply Last reply Aug 3, 2020, 12:00 AM Reply Quote 2
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              divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
              last edited by Aug 2, 2020, 11:37 PM

              Also, how come the bar on the top (with the categories, unread, recent, tags, popular, and users) isn't centered anymore?

              👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

              1 Reply Last reply Reply Quote 2
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                debbie ADMIN M0★ M1 M5 @divinedolphin
                last edited by debbie Aug 3, 2020, 12:02 AM Aug 3, 2020, 12:00 AM

                @divinedolphin That's weird; I still can't seem to recreate this bug. Thanks for the information! Do you happen to know what version number of Chrome you are using?

                D 1 Reply Last reply Aug 3, 2020, 12:03 AM Reply Quote 1
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                  debbie ADMIN M0★ M1 M5 @debbie
                  last edited by Aug 3, 2020, 12:03 AM

                  @debbie Could you please try opening an incognito window and see if this error still occurs? Thank you so much! 🙂

                  D S 2 Replies Last reply Aug 5, 2020, 2:34 PM Reply Quote 1
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                    divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★ @debbie
                    last edited by Aug 5, 2020, 2:34 PM

                    @debbie It still does it in incognito and guest windows.

                    👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                    1 Reply Last reply Reply Quote 1
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                      sqwishy M2 M3 M4★ @debbie
                      last edited by Aug 5, 2020, 2:53 PM

                      @debbie It automatically brings you to the bottom of the page when I use Google Chrome or Microsoft Edge. I haven't tried using an incognito tab but I don't think it will work there either 😩

                      D 1 Reply Last reply Aug 5, 2020, 8:11 PM Reply Quote 2
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                        debbie ADMIN M0★ M1 M5 @sqwishy
                        last edited by Aug 5, 2020, 8:11 PM

                        @sqwishy Thank you guys.. 🔧 I've asked Thinkific (our course platform) about this issue, and I'll update when I hear back from them. In the meantime, if you notice this happening on any other browsers, please let me know! Thank you so much!

                        1 Reply Last reply Reply Quote 2
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                          divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
                          last edited by Aug 6, 2020, 12:01 AM

                          It doesn't bring you to the bottom of the page on Firefox!

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                          D 1 Reply Last reply Aug 6, 2020, 1:15 AM Reply Quote 2
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                            debbie ADMIN M0★ M1 M5 @divinedolphin
                            last edited by Aug 6, 2020, 1:15 AM

                            @divinedolphin Thank you! I'm using Chrome and I haven't ever experienced this problem. Did it only start a few weeks ago? Has anyone tried Safari?

                            D T 2 Replies Last reply Aug 21, 2020, 8:55 PM Reply Quote 2
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                              divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
                              last edited by Aug 21, 2020, 8:52 PM

                              I just realized how you can prevent it from making you scroll! I'm using a bigger monitor right now and I don't have to scroll to click the Confirm button, and it's not automatically sending me to the bottom of the page. Before, I had to scroll down before I could click the confirm button. However, before this bug started, whether or not you had to scroll down didn't matter at all. \(\footnotesize {\text{Sorry if you didn't understand what I just wrote.}}\)

                              👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                              1 Reply Last reply Reply Quote 2
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                                divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★ @debbie
                                last edited by Aug 21, 2020, 8:55 PM

                                @debbie Safari is fine, doesn't bring you to the bottom of the page even if you scrolled to click confirm.

                                👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                                1 Reply Last reply Reply Quote 2
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                                  Tylenol M2 M3★ M4 M5 @debbie
                                  last edited by Aug 22, 2020, 12:13 AM

                                  @debbie I use google and it has never happened to me, I never knew it was an issue.

                                  D 1 Reply Last reply Aug 22, 2020, 1:38 AM Reply Quote 2
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                                    debbie ADMIN M0★ M1 M5 @Tylenol
                                    last edited by Aug 22, 2020, 1:38 AM

                                    @CoherentMango Thank you to everyone for the helpful info!! I did write to Thinkific a long time ago, and they said that they couldn't see this issue. Please keep me posted on when/if this bug arises again. 🙂

                                    1 Reply Last reply Reply Quote 1
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                                      divinedolphin M0★ M1★ M2★ M3★ M4★ M5★ M6★
                                      last edited by Aug 23, 2020, 2:45 PM

                                      Is it possible to send a video on this forum? I made a screen recording of this bug but I don't know how to post it.

                                      👕👕👕👕👕👕👕👕👕👕🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌

                                      D A 2 Replies Last reply Aug 23, 2020, 7:24 PM Reply Quote 2
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                                        debbie ADMIN M0★ M1 M5 @divinedolphin
                                        last edited by debbie Aug 23, 2020, 8:07 PM Aug 23, 2020, 7:24 PM

                                        @divinedolphin Thank you for taking the time to make a video! 🙂 It seems that the "upload file" permission is disabled for our forum, so that probably means that it's not possible to upload or embed a video clip. I suppose the only way to include the video would be to upload it to Youtube and link to it from there. I'm not sure what the reason is for the no-upload policy, whether it's due to server space limit or something else. I'm sorry for the inconvenience!

                                        From reading the posts, it looks like you have experienced this bug on Chrome, but this bug doesn't seem to occur on Firefox or Safari, is that right?

                                        1 Reply Last reply Reply Quote 2
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                                          amiabletiger M0★ M1 M2★ M3★ M4 @divinedolphin
                                          last edited by Aug 23, 2020, 8:01 PM

                                          @divinedolphin Or maybe you could upload it as a Google Drive link? 😊

                                          D 1 Reply Last reply Aug 23, 2020, 8:07 PM Reply Quote 3

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